Operations of our Company directly or indirectly impact various sections of society.

Business model of our Company places stakeholders - consumers, customers, team members, suppliers and business partners, planet, government, society and shareholders - at the core, and we endeavour to understand their evolving needs and expectations. This understanding empowers us to make informed decisions that builds trust and safeguards their interests and ensures sustained value creation across short, medium and long-term.

We have identified eight stakeholder groups critical to our Company.

Capitals

  • Financial

  • Human

  • Intellectual

  • Manufactured

  • Natural

  • Social and Relationship

Consumers
Capital linkages
Key interests and concerns
  • Competitive costs
  • On-time deliveries
  • Product availability
  • Product quality
  • Sustainable products
Methods of engagement
  • Advertisements
  • In-person connect
  • Product labels
  • Technical services
  • Website
Frequency
  • ongoing
Customers
Capital linkages
Key interests and concerns
  • Digital transformation
  • Knowledge support
  • On-time deliveries
  • Reliable services
  • Return on investment
Methods of engagement
  • CRM platform
  • Distributor meets*
  • Induction sessions (new distributors)
  • In-person connect
  • Performance reviews
Frequency
  • ongoing, *once a year
Team members
Capital linkages
Key interests and concerns
  • Competitive remuneration
  • Diversity and inclusion
  • Learning, development and career growth
  • Purpose at work
  • Safe and secure workplace
Methods of engagement
  • Communication*
  • Engagement survey*
  • Goal setting, performance reviews and feedbacks
  • Intranet
  • Learning and development programs
Frequency
  • ongoing, *once a year
Suppliers and business partners
Capital linkages
Key interests and concerns
  • Fair selection process
  • Knowledge support
  • Mutually beneficial partnerships
  • Shared commitment on responsible sourcing
  • Timely payments
Methods of engagement
  • In-person connect
  • Supplier evaluation and reviews
  • Supplier meet*
  • Supplier portal
  • Website
Frequency
  • ongoing, *once a year
Atul site
Planet
Capital linkages
Key interests and concerns
  • Pollutants decrease and treatment
  • Protection of biodiversity
  • Regeneration of nature
  • Renewable energy
  • Water harvesting and recycling
Methods of engagement
  • Advocacy with relevant local and state authorities
  • Engagement with communities
  • Environment impact assessments
  • Environment laboratory
  • Products from pollutants (circular economy)
Frequency
  • ongoing
Government
Capital linkages
Key interests and concerns
  • Capacity and skill building
  • Compliance to laws
  • Contribution to exchequer
  • Natural assets protection
  • Product safety
Methods of engagement
  • Advocacy through industry associations
  • In-person connect
  • Public-private partnerships
  • Public hearings
  • Statutory approvals
Frequency
  • ongoing
Society
Capital linkages
Key interests and concerns
  • Education and empowerment
  • Employment
  • Environment protection
  • Health
  • Infrastructure development
Methods of engagement
  • Community feedback
  • In-person connect
  • Initiatives by and projects of Atul Foundation
  • Need assessment surveys
  • Partnerships with NGOs
Frequency
  • ongoing
Shareholders
Capital linkages
Key interests and concerns
  • Business resilience and growth
  • Communication
  • Corporate governance
  • Dividends
  • Long-term value creation
Methods of engagement
  • Analyst meet*
  • Annual general meeting*
  • Annual report*
  • Stock exchange filings
  • Website
Frequency
  • ongoing, *once a year
bird’s eye view of Atul site